Sathya Natarajan is a dynamic servant leader with a passion for driving customer and business outcomes. He is renowned for building PTC’s largest Technical Support team, which successfully addressed 85% of global customer issues, and takes immense pride in fostering a team where 70% of members were first-generation engineers in their families. Sathya views recruitment not merely as an HR activity but as a nation-building initiative. With over 25 years of hands-on experience in product development and management, he has created impactful applications and IoT products that have enabled digital transformation and contributed to reducing global warming. His extensive expertise spans presales, marketing, product development, customer success, and technical support, making him a versatile and invaluable asset to any organization.
Join us at Global Symposium 2025 as we explore the transformative trends redefining Strategic Outsourcing and GCCs in the digital era. This premier event brings together industry leaders, innovators, and visionaries to share insights and expertise on the critical challenges and opportunities shaping the future of outsourcing, including digital transformation, supply chain resilience, emerging technologies, and the evolving role of GCCs in a globalized world.